Last updated: July 25, 2026
Next Level Commercial & Residential Cleaning, LLC (“Next Level,” “we,” “us,” or “our”) operates the website located at cleannextlevel.com (the “Site”) and provides commercial cleaning services to businesses in Wilmington, Hampstead, Leland, and the greater New Hanover and Pender County, North Carolina area. This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.
Information You Provide to Us
When you submit our contact form to request a quote or schedule a walkthrough, we collect the information you enter: your name, email address, phone number, subject (Commercial Quote or General Inquiry), and message. We use this information to respond to your request, prepare an estimate, and schedule service.
If you call the phone number listed on the Site, standard telephone data (such as the number you called from) may be available to us through our phone service in the ordinary course of business.
Information Collected Automatically
Like most websites, the Site automatically collects certain technical information when you visit, including your IP address, browser type, device type, pages viewed, time spent on pages, and referring website. We collect this information through Google Analytics (GA4).
We track two specific actions as part of our analytics setup:
- Form submissions through our contact form (recorded as a “lead” event)
- Clicks on phone numbers displayed on the Site (recorded as a “phone click” event)
These events help us understand which pages generate quote requests and calls; they do not collect payment information or sensitive personal data.
Cookies
The Site uses cookies set by Google Analytics to distinguish visitors and measure how the Site is used. Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the Site may not function as intended if you disable cookies. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Advertising
We may run online advertising campaigns, including through Google Ads, to promote our services. Our advertising accounts may use cookies or similar technologies to measure ad performance and, where enabled, to show ads based on your prior visits to this or other websites. You can learn more about Google’s advertising practices and opt out of personalized advertising at adssettings.google.com.
Online ReviewsHow We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule walkthroughs or service
- Communicate with you about your account or service, if you become a client
- Understand how visitors use the Site so we can improve it
- Comply with legal obligations
We do not sell your personal information. We do not share the information you submit through our contact form with third parties for their own marketing purposes.
Third-Party Service Providers
We use third-party services to operate the Site and our business, including website hosting, Google Analytics for site analytics, Google Ads for advertising, and a reviews platform for displaying customer testimonials. These providers process data on our behalf or according to their own privacy policies and may set their own cookies as described above.
Embedded Content
Pages on this Site may include embedded content (for example, a map or video). Embedded content from other websites behaves in the exact same way as if you had visited that other website directly, and that website may collect data about you, use cookies, and monitor your interaction with the embedded content.
Children’s Privacy
The Site is intended for business owners and facility managers and is not directed to children under 13. We do not knowingly collect personal information from children.
Data Security
We take reasonable measures to protect the information you provide to us. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
If you would like us to delete information you have submitted to us, or if you no longer wish to receive communications from us, contact us using the information below and we will honor your request, subject to any records we are required to keep for legal, accounting, or administrative purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Phone: 910.319.8687
- Email: info@cleannextlevel.com
- Service area: Wilmington, Hampstead, Leland, Rocky Point, Sneads Ferry, Surf City, Burgaw, and the greater New Hanover and Pender County area, NC