Most disagreements between a facility and a cleaning company don’t start with bad cleaning. They start with a scope of work that was too vague to hold anyone to. “Clean the restrooms” and “restrooms cleaned daily: floors mopped, fixtures sanitized, mirrors and dispensers wiped, supplies restocked” describe two very different expectations, but only one of… Continue Reading →
Deciding to switch cleaning vendors is often the easy part. The current company isn’t performing, you’ve had the conversation, and you’re ready for a change. What holds facility managers back is the transition itself — the fear of a service gap, the logistics of key hand-offs, and the uncertainty of whether the new vendor will… Continue Reading →
Janitorial services means something different to every company that offers them. One vendor’s standard agreement includes nightly floor care and weekly deep cleaning. Another vendor’s standard agreement, priced similarly, covers trash and restrooms and little else. Without a clear breakdown of what is included, you are not comparing janitorial agreements — you are comparing prices… Continue Reading →
At some point most facility managers run the same mental calculation: would it be cheaper to hire someone directly rather than pay a cleaning company every month? On the surface the math seems straightforward. A part-time janitor at $15 an hour, a few hours a night, adds up to a number that looks smaller than… Continue Reading →