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It’s one of the first questions that comes up when a business starts evaluating cleaning services, and the honest answer is: it depends. Headcount, foot traffic, industry, and how the space actually gets used all factor into what a sensible cleaning schedule looks like. The generic answer — “once a week” or “nightly” — is… Continue Reading →

When a facilities decision lands on a spreadsheet, cleaning bids line up next to each other and the lowest number is easy to circle. It looks like a straightforward win. The space gets cleaned, the budget gets protected, and the line item is handled. The problem is that commercial cleaning is a service delivered by… Continue Reading →

Most office managers don’t fire a cleaning company the first time something goes wrong. They give it another week. Then another. They send an email. They get an apology. Standards improve for two weeks, then slide back. By the time the decision to switch is made, the pattern has usually been running for months. The… Continue Reading →

You hired a cleaning company six months ago. At first, things looked good. Trash was emptied, bathrooms were stocked, floors were clean. Then, gradually, standards slipped. The crew changed. Someone stopped showing up. You started getting complaints from staff. So, you switched companies. And the cycle started again. This pattern is common in Wilmington offices,… Continue Reading →